ZENERGY 众壹能源
SUPPORT · Service

Professional service engineers
with you the whole way

Our service engineering team answers questions and handles system faults in real time.

01 · SERVICE PHONE

Service hotline

021-61250219

Hours: Mon–Fri 09:00 – 18:00

02 · TECHNICAL SUPPORT

Technical support

A dedicated service engineering team answers questions and handles system faults, keeping expert support available end-to-end.

03 · WARRANTY

Warranty & maintenance

Within warranty, we provide service at the tier and scope agreed. Out of warranty, we continue to support per industry norms or mutual agreement.

04 · DOWNLOAD CENTER

Download center

GET IN TOUCH

Take your fleet on
a digital journey

Our service engineering team answers questions and triages system faults in real time — efficient, professional support without breaks.

  • Phone021-61250219
  • HoursMon – Fri · 09:00 ~ 18:00 (CST)
  • Emailinfo@z-energy.tech
  • Address · Shanghai20F, Wenguang Building, 1386 Hongqiao Rd, Changning, Shanghai

We'll reach out within 1 working day.